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Bill Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Job Info
Job Category:
Office Administrative Support
Sub Category:
Bill Account Collectors
Job Type:
Full-time
Job Code: 43-3011.00
Job Salary Range:
$ 40000 - 45000 Per Year
Job Shift:
Morning
Duration:
Full Time
Posted:
2024-11-11
Gender:
Does not matter
Age:
25 Years - 25 Years
Minimum Education:
High School
Degree Title:
High School diploma equivalent required
Minimum Experience:
3 Year
Career Level:
Entry Level
Work Permit:
United States
Required Travel:
25%
Job Status:
Interviewing
No of Jobs:
5
Start Publishing:
2024-11-11
Stop Publishing:
2025-11-11
Work Activities
Tasks
Technology Skills
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Record information about financial status of customers and status of collection efforts.
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Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
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Locate and monitor overdue accounts, using computers and a variety of automated systems.
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Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
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Advise customers of necessary actions and strategies for debt repayment.
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Accounting software — ADP Drive DMS for Accounting; Intuit QuickBooks ; Oracle JD Edwards EnterpriseOne; Sage 50 Accounting
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Customer relationship management CRM software — ADS Advantage; Austin Logistics CallSelect; Microsoft Dynamics ; Quantrax Intelec
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Data base user interface and query software — Relational database software
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Information retrieval or search software — LexisNexis; LexisNexis Banko; TCI XML Credit Interface; W3 Data BatchAppend411
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Presentation software — Microsoft PowerPoint
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